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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20250325T160000Z
DTEND:20250325T170000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Experience Matters More Than Service
DESCRIPTION:Keeping customers happy isn't just about good service\, it's about creating a positive experience from start to finish. When customers feel valued and understood\, they're more likely to stay loyal and recommend your business to others. This workshop will help you develop a strategy to ensure every customer interaction leaves a lasting impression.\n\n \n\nWhat you'll learn:\n\n\n	How to understand customer needs and perspectives\n	Why outcome bias matters and how to manage it\n	Different listening styles and how to adapt\n	How emotional intelligence improves customer service\n	Communication strategies and telephone etiquette\n\n\n \n\nRegister today and don't miss this chance to improve customer satisfaction and grow your business!
X-ALT-DESC;FMTTYPE=text/html:<p>Keeping customers happy isn&rsquo\;t just about good service\, it&rsquo\;s about creating a positive experience from start to finish. When customers feel valued and understood\, they&rsquo\;re more likely to stay loyal and recommend your business to others. This workshop will help you develop a strategy to ensure every customer interaction leaves a lasting impression.</p>\n\n<p>&nbsp\;</p>\n\n<p>What you&#39\;ll learn:</p>\n\n<ul>\n	<li>How to understand customer needs and perspectives</li>\n	<li>Why outcome bias matters and how to manage it</li>\n	<li>Different listening styles and how to adapt</li>\n	<li>How emotional intelligence improves customer service</li>\n	<li>Communication strategies and telephone etiquette</li>\n</ul>\n\n<p>&nbsp\;</p>\n\n<p>Register today and don&#39\;t miss this chance to improve customer satisfaction and grow your business!</p>\n
LOCATION:Online
UID:e.818.21399
SEQUENCE:3
DTSTAMP:20260416T070322Z
URL:http://hispaniccincinnati.chambermaster.com/events/details/experience-matters-more-than-service-21399
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